Pilot to Production

What Operators Know That Consultants Don't

Hosted by Sam & Maya · · 6:13

About this episode

Consultants see the org chart. Operators see what actually runs the business. Why operator experience changes how you build technology.

Sam and Maya unpack What Operators Know That Consultants Don't from the field notes, the argument, the numbers, and the practical moves, in a short, sharp conversation.

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Chapters

  1. 0:03 Consultants miss real work
  2. 1:44 Operators know real process
  3. 3:09 Edge cases are Tuesday
  4. 4:35 Hire for real consequences