Pilot to Production

What Operators Know That Consultants Don't

Hosted by Sam & Maya · · 6:13

About this episode

Consultants see the org chart. Operators see what actually runs the business. Why operator experience changes how you build technology.

Sam and Maya unpack What Operators Know That Consultants Don't from the field notes, the argument, the numbers, and the practical moves, in a short, sharp conversation.

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Chapters

  1. 0:03Consultants miss real work
  2. 1:44Operators know real process
  3. 3:09Edge cases are Tuesday
  4. 4:35Hire for real consequences