Tell us about your growth project.
The most useful first message is concrete: what you’re trying to ship, what’s blocking it, and what you’ve already tried. Only your name, email and message are needed.
Message received
Thanks for reaching out.
You’ll hear back from the person who’ll actually do the work, within a business day. Prefer to talk sooner? Reach out on LinkedIn.
Where to find us
Common questions
What does it cost?
Projects are quoted as a fixed scope and price up front, and prices exclude GST unless the quote says otherwise. You’ll know the number before any work starts, and changes to the scope are agreed in writing first. The first conversation is free.
What if I don’t know exactly what I need?
Good. That’s where we start. Most owners arrive with a symptom, not a spec. Bring the thing that keeps slipping and we’ll find the real problem behind it.
Do you work with businesses our size?
We work with founders and operators, usually mid-market teams past the startup stage. If we’re not the right fit, we’ll say so and point you somewhere useful.
Do you do one-off projects, or ongoing support?
Mostly fixed-scope, time-boxed projects with a clean handover. After we ship, we also offer optional care plans covering hosting, security updates, backups and support, billed monthly. You can cancel a plan with 30 days' notice.
Who owns what you build?
Once you’ve paid in full for a project, you own the custom work we made for it: your designs, content and code. We keep our own platform, tools and know-how, and you can keep using anything of ours that’s built into your work. Our WordPress plugins and themes are open source, and our names and logos stay ours.
What if we want to stop?
You can cancel a project at any time. You pay for the work done up to that date plus any costs we’ve already committed to, and we hand over what’s finished. Care plans cancel with 30 days’ notice.
Do you use AI and contractors?
Yes. We may use AI tools and contractors, including overseas contractors, to do the work. We stay responsible for the result, and AI-assisted changes to your systems are made only with your approval. Our Privacy Policy explains how we handle information.
Are there written terms?
Yes. Our Terms of Service cover quotes, sign-off, liability, ownership and care plans. They apply when you accept a quote, and you can read them at thegrowthproject.com/terms.